For ages 21 and above

111 bat's Guide to Responsible Gambling

Sports and casino betting is a form of entertainment — but staying within your limits is the key to keeping it enjoyable. 111 bat places your safety above everything else.

21+ Age requirement

Set Limits Deposit and session limits

24/7 Support Live chat and email

Betting as Entertainment, Not a Habit

Understanding the core idea of responsible gambling

At 111 bat, we believe that betting and casino gaming should be a purely enjoyable experience — much like watching a cricket match or playing cards with friends. But when it stops being fun and starts feeling like a burden, asking for help is the brave thing to do.

Our platform has a few core principles that apply to every player. First, not 18 but rather the minimum age for all betting and casino activity at 111 bat is 21 years. This is not a formality — we take age verification seriously on every account. Our Terms and Conditions set this out in detail, and every user must agree to them when registering an account.

Second, betting can never be a solution to financial problems. If someone is betting to pay off debt or cover essential household expenses, that is a sign of risky behaviour. On our platform, only bet what you can afford to lose.

Under our Privacy Policy, your personal information and account activity are fully protected. If you set a self-exclusion or a limit, that information is not shared with any third party.

Core Principles

Age 21+ is mandatory
Only play with your own money
Do not try to chase losses
Do not treat betting as a source of income
Do not play under the influence
Asking for help is not a weakness

21+

Strictly Prohibited Under 21

All 111 bat services — cricket betting, slots, live casino, and any other game — are for individuals aged 21 and above only. If someone close to you is underage and wants to use your account, please keep your device and account secure.

Tools to Set Your Own Limits

Play at your own pace — these tools are always available to you

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is increased, it takes 24 hours to come into effect — but reducing it is immediate.

Financial control

Session Time Limit

Decide in advance how long you will play each day. When the time is up, you will receive an automatic warning and your session will end.

Time management

Loss Limit

If you lose more than a set amount, your account locks automatically. This protects against the urge to chase lost money.

Loss prevention

Cooling-Off Period

Take a temporary break of 7 days to 6 weeks. During this time, access to your account is suspended and no bonus offers are sent to you.

Temporary break

Self-Exclusion

You can keep your account closed for anywhere from 6 months to permanently. Once self-exclusion is activated, the account cannot be reopened during that period — this is the strongest protection available.

Long-term protection

Direct Support

To activate any limit or self-exclusion, contact 111 bat via 24/7 live chat or email. Our team is always ready to help in both Bengali and English.

24/7 support

Recognise the Warning Signs

If you notice these signs in yourself or someone close to you, act quickly

Chasing Losses

The urge to place more bets after a loss in order to recover lost money — this is the most common and most dangerous warning sign.

Betting with Household Money

Spending money meant for essential bills, rent, or food on betting — this is a sign of serious financial risk.

Restlessness When Not Betting

Feeling irritable, anxious, or uncomfortable when you cannot play is a sign of psychological dependence.

Hiding It from Family

The tendency to conceal betting activity from family or friends is a clear warning sign.

Steadily Increasing Bet Amounts

Needing to bet more than before just to feel the same — this is a sign of growing tolerance.

Social Withdrawal

Spending less time with family and friends in favour of betting causes harm to relationships.

Ways to Get Help

You do not have to face this alone — support is close at hand

111 bat Live Chat

Our support team is with you 24 hours a day, 7 days a week. Talk to us in Bengali about setting limits, self-exclusion, or any concern — without judgement or pressure.

Email Support

You can send sensitive account-related requests by email — such as permanent self-exclusion or account closure. We respond promptly and confidentially.

Family and Friends

Talking openly with a trusted family member is often the most effective step. Acknowledging your problem and asking for help takes courage — it is not a weakness.

Professional Advice

Mental health professionals and behavioural addiction specialists in Bangladesh can help with gambling problems. Contact the mental health department of a government hospital or a private counselling centre.

Information and Awareness

You will find answers to common responsible gambling questions on our FAQ page. Knowledge and awareness are the best protection.

111 bat's Commitment

How we keep you safe

111 bat is more than a betting platform — we want every one of our users to live a healthy and happy life. That is why we have made responsible gambling tools available on every account, free of charge and easy to use.

Our support team is available 24 hours a day, seven days a week via live chat and email — in both Bengali and English. If anyone wishes to set a self-exclusion or a limit, they can contact us at any time and we will action the request promptly.

We verify age and identity at the time of account creation. This is not merely a compliance exercise — it is essential for protecting minors. No one under 21 is permitted to open an account, and if there is any doubt, verification may be declined.

We understand that keeping to limits can sometimes be difficult. Our platform therefore never encourages harmful habits. If signs of risky behaviour appear in a user's activity, our team will proactively reach out.

To learn more about how 111 bat operates, our service standards, and our commitment to users, read our About Us page. We believe a good platform is built on transparency and trust.

Urgent Notice

If you feel that betting is harming your life, contact our live chat today or activate self-exclusion. Take action without delay.

Contact Us

Live Chat: 24/7 direct support

Email: [email protected]

Frequently Asked Questions

What you want to know about responsible gambling

Contact 111 bat via 24/7 live chat or email and request self-exclusion. Let us know how long you want to be excluded — options range from 6 months to permanent. Once activated, your account cannot be reopened before the set period ends.

Yes, a deposit limit can be reduced at any time and takes effect immediately. However, if you want to increase a limit, you will need to wait 24 hours after making the request — this protects against impulsive decisions.

No. All services at 111 bat are strictly for individuals aged 21 and above. Age is verified at the time of account registration, and any account found to belong to a minor is closed immediately.

Yes, your account balance remains secure during the break. However, you will not be able to log in, place bets, or make deposits during the break period. Once it ends, you can access your account as normal.

Government and private hospitals in Bangladesh have mental health departments where behavioural addiction treatment is available. Talking to a family member or someone you trust can also be a good first step. The 111 bat support team can point you in the right direction as well.

RTP (Return to Player) is the average long-term return rate of a game. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — however, this is a statistical average and there is no guarantee every session will work out that way. Understanding RTP is important because it makes clear that betting is not profitable in the long run.

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