FAQ

111 bat FAQ — Bonus, Casino, Slots and Deposits

The questions that come up most often when using 111 bat — how to claim a bonus, how live casino works, what RTP means in slots, how to keep your account secure, and the details of depositing via bKash or Nagad — are all answered together on this page. Every answer is written in plain language so both new and experienced players can make use of it.

100% Bonus up to ৳20,000
৳500 minimum deposit
24/7 live chat support

Bonuses and Offers

From the 111 bat welcome bonus to wagering requirements — answers to the most frequently asked questions about bonuses. Read the Terms and Conditions for full details on bonuses.

When you open a new account at 111 bat and make your first deposit, you automatically receive a 100% bonus of up to ৳20,000. For example: deposit ৳1,000 and get a ৳1,000 bonus, giving you a total balance of ৳2,000. No separate code is needed — go to the 111 bat Login page, create your account and complete your first deposit.

At 111 bat, the wagering requirement is 20 times the bonus amount — on the bonus only, not the total balance. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, you must bet ৳1,000 × 20 = ৳20,000 before withdrawing. For a larger deposit: if you deposit ৳40,200 and receive a ৳20,000 bonus, the wagering requirement is ৳20,000 × 20 = ৳4,00,000.

If you change your mind about a bonus after accepting it, contact 111 bat's 24/7 live chat. The support team will verify your account and assist with cancelling the bonus. Keep in mind — cancelling a bonus also removes the bonus funds associated with that deposit. For full details, see the Terms and Conditions.

At 111 bat, bonuses are valid for a specific period. If the wagering requirement is not met before the bonus expires, it may be cancelled automatically. The exact validity period depends on the terms of the current offer — it is always a good idea to log in and check the bonus section of your account or ask support to confirm.

Since 111 bat's welcome bonus is 100%, you need to deposit ৳20,000 or more to receive the maximum ৳20,000 bonus. Even if you deposit ৳40,200, the bonus is still capped at ৳20,000. The bonus amount is never direct cash — it is playable balance that can only be withdrawn after the wagering requirement is met.

Casino and Table Games

Interested in live Baccarat, roulette, Teen Patti or playing with a live dealer? You will find all the information on the 111 bat Casino page. The most frequently asked questions are answered below.

Bet limits vary across different tables at 111 bat. Generally, lower-limit tables are available for players with smaller budgets, and higher-limit tables for those with larger budgets. The limits for each table are shown in the game lobby before you open a table, so you can easily pick the right one for your budget.

In roulette, a ball is spun on a rotating wheel and you bet on which number or colour it will land on. Betting on red/black or odd/even is the simplest option and offers nearly equal chances. 111 bat has roulette tables from Evolution and Pragmatic Play Live, where you can also chat in Bengali.

Yes, both Teen Patti and Andar Bahar are available at 111 bat. Teen Patti is a popular South Asian three-card game where the strongest hand wins. In Andar Bahar, one card is turned face up and you bet on whether a matching card will appear on the 'Andar' (left) or 'Bahar' (right) side. You can play JILI's TeenPatti Joker and Teen Patti 20-20 here.

In Baccarat, the hand — either 'Player' or 'Banker' — that is closest to 9 wins. You can bet on either side or on a 'Tie'. Statistically, the Banker bet has a slightly lower house edge, which is why many experienced players prefer it. 111 bat offers live Baccarat tables from Ezugi and SA Gaming.

In live dealer games, a real dealer runs the game from a studio via live video. You see the real-time video on your screen and place bets from your own device. 111 bat uses reputable studios such as Evolution, Pragmatic Play Live and Vivo Gaming, making the dealing process transparent and reliable.

Account Security

Protecting your 111 bat account and funds is our priority. You will find more security tips on the Responsible Gaming page.

A strong password should be at least 8–12 characters long and include a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Do not use your date of birth or mobile number as a password. Use a separate, unique password for each account on 111 bat and change it regularly.

Fake sites may be created using the 111 bat name that look identical but have a different URL. Always check the correct domain in your browser's address bar. Do not log in by clicking links from unknown sources or SMS messages. Type the address directly into your browser or use a bookmark.

No 111 bat support representative will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone requests this information — by phone, chat, or email — it is fraudulent. In such a situation, do not share any information and immediately report it via 111 bat's official live chat.

If you believe someone has accessed your 111 bat account without permission: (1) change your password immediately, (2) contact 24/7 live chat and request a temporary account suspension, (3) also change the PIN on your linked bKash or Nagad number. Acting quickly can limit any damage.

Slots & Jackpots

PG Soft's Fortune Tiger or Pragmatic Play's Gates of Olympus — you'll find details on all popular games on the Slots page. Common questions about slots are answered below.

Many slot games have a demo mode where you can play with virtual coins at no risk. This helps you understand the game mechanics and find games you enjoy. However, winnings in demo mode are not added to your real balance. After logging in to 111 bat, look for the demo option in the game lobby.

In a progressive jackpot, a small portion of every bet is added to a pool, so the jackpot amount keeps growing. When a player wins the jackpot, the pool resets to zero and starts building again. There is no set time for when the jackpot will hit — it is completely random. At 111 bat, games such as JILI's Jackpot Fishing and Jackpot Joker feature this jackpot mechanic.

If you want to play longer on a smaller budget, choose low volatility slots — these pay out smaller wins more often but larger wins less frequently. PG Soft's Fortune Mouse (max RTP 96.96%) or Lucky Neko are good examples. Keep your bet size at the minimum and set a budget for each session in advance.

RTP stands for Return to Player — it indicates how much money is returned on average for every ৳100 bet over the long term. Example: a 96% RTP means an average return of ৳96, with ৳4 going to the house. However, this is an average figure across millions of spins — your results in any individual session will vary. A higher RTP is a positive factor, but it does not guarantee a win.

Yes, both PG Soft's Fortune Mouse and Fortune Tiger are available on 111 bat. Fortune Mouse has a max RTP of 96.96% and Fortune Tiger has a max RTP of 96.81%. Both are especially popular among Bangladeshi players for their great graphics and simple mechanics.

Deposit Questions

Find answers here to any questions about depositing via bKash, Nagad, Rocket, Upay, or bank transfer.

The following methods can be used to deposit at 111 bat: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank and BRAC Bank). The minimum deposit amount is the same for every method — ৳500.

Deposits are usually credited within a few minutes. If it has not appeared after 15–20 minutes: (1) confirm in your bKash/Nagad app that the transaction was successful, (2) save the transaction ID or a screenshot, (3) contact 111 bat's 24/7 live chat and report the issue with your proof. Support will resolve the problem promptly.

The minimum deposit amount at 111 bat is ৳500, which applies to all payment methods. That means you can start with ৳500 via bKash, Nagad, Rocket, Upay, or bank transfer. You can begin playing slots or any other game with this amount.

To deposit at 111 bat using Nagad: log in and go to the deposit page, select Nagad and send the correct amount to the number shown. You can pay using the Nagad app or by dialling *167#. Make sure to use the correct transaction reference when making the payment — otherwise your balance may take longer to update. The minimum deposit is ৳500.

Withdrawals at 111 bat are generally processed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. You can withdraw via bKash, Nagad, Rocket, Upay, or bank transfer. Winnings from bonuses can be withdrawn once the wagering requirements have been met.

Still have questions? Talk to us directly

If you can't find the answer to your question on this FAQ page, the 111 bat support team is always ready to help. Support is available in both Bengali and English.

24/7 Live Chat
Use the live chat button on the site at any time to speak directly with the support team — you'll usually get a response within a few minutes.

Email Support
For detailed matters, you can contact us by email: [email protected] — the support team will reply in Bengali.

21+  All services on 111 bat are for people aged 21 and above only.